| Dynamic Software™
support policy
Dynamic Software products are supported
for life for free! The term Life,
refers to the life cycle of the product,
not the life of the person who purchased it. The
term Life Cycle, refers to the major version number of a product.
For example, the previous version of Dynamic Submission
was 6.1.49. The three components of the version number are
as follows: <Major
Version Number>.<Minor Version Number>.<Hot Fix Number>.
The software is updated and supported until the
major version number is updated. When the number
goes up, the previous version's life cycle is
over. You may continue to use the software for
as long as you wish, but the software will no
longer have software updates for bug reports six
months from the retirement date.
We offer all existing customers a large discount
to upgrade to the next major version. Due to the
time and effort placed in creating a new major
version of the product, there is an upgrade fee. |