Apex Pacific Pty Ltd.  
Contact Us
contact us
Phone Number

Frequently Asked Questions - Web Ranking ™

Q:Using Web Ranking WIth a Firewall

Web Ranking needs to connect to the internet to run, so some firewall or anti-virus software may affect the running of Web Ranking if not set up properly.

When you first run Web Ranking your firewall may trigger an alert asking you if you want to allow the program access to the internet:

  1. Please click Allow

  2. Check the box which says "Remember this setting" or "Always allow"

If you are experiencing difficulties and connection problems please follow the instructions to add Web Ranking to the list of trusted programs in your firewall.

Note: the exact steps may be different depending on your specific firewall program

    General instructions for all Firewalls
  1. Go to the list of trusted/allowed programs Note: if you cannot find the list of trusted programs, it may be under "Settings"

  2. Click "Add program"

  3. Navigate to "C:/Program Files/Dynamic/Web Ranking" and select "dwr.exe"

  4. Make sure the program is set to "Allow" and it has "Full access"

Please see below for specific instructions for popular firewalls

Windows Firewall Configuration
  • Go to Control Panel > Security Centre > Windows Firewall > Allow a program through Windows Firewall

  • McAfee
  • Open Firewall > Click "Settings" > Add Program

  • Norton Internet Security
  • Network > Settings > Program Control > Configure > Add

  • Norton 360
  • PC Security > Firewall > Program Control > Add

  • Kaspersky Anti-Virus
  • Settings > Threats and Exclusions > Exclusions > Add > Check all Exclusions


    Setup FAQ

    Using Web Ranking WIth a Firewall