Web site Promotion & Internet Marketing Software

BULK EMAIL MARKETING SOFTWARE
MAILING LIST MANAGEMENT SOFTWARE

Help & Support Solution Center

Frequently Asked Questions - Dynamic Mail Communicator™

Solutions to common issues in using Dynamic Mail Communicator™ a Bulk Email Marketing and Mailing List Management Software

Email Formatting
» Does Dynamic Mail Communicator Support HTML emails?
» Can I insert a picture in the messages?
» What do I do when sending out HTML messages using Mail Communicator, the images do not get properly displayed on recipient’s computer?

General
» What is the price if I want to buy a second license?
» Does Dynamic MailCommunicator supports Exchange Server POP3?
» Does MailCommunicator supports Email tracking feature?
» When I try to verify emails, I always get "time-out" error. Why ?
» How to check if my SMTP Mail server is correct or not?

Mailing List
» How do I create a mailing list?
» How can I move to next column when I enter a mailing list manually?
» What are the file formats that Mail Communicator supports for importing mailing list?

Receiving Email
» How do I get the bounced back email from my email account?
» Does Mail Communicator able to Subscribe/Un-subscribe directly from the Database mailing list(such as Ms Access), or my mailing list must be Text file?
» I would like to download my emails automatically in every half and hour, how can I do this in MailCommunicator?
» My Mail Box contain thousands of emails I would like to download only 300 emails at a time, is it possible to this in MailCommunicator?
» How can I delete my emails from the mail server at the same time when I retrieve the emails through the MailCommunicator?
» How can I add all my Returned(un-deliverable or bounced back) Email Addresses into the default “Removed” file?
» How to set up a DOUBLE OPT IN list?

Sending Email
» What happen if I send HTML message using Mail Communicator to someone that can only read text message?
» What happen if I lost my internet connection and interrupted the emailing process?
» How do I send email in scheduler mode?
» Can I send attachment with Dynamic Mail Communicator?
» Is it possible to instruct the program to throttle the sending of email like 1 email in every 2 seconds? I’m worried about getting into trouble with ISP if they all go out at one time.
» Is it possible to send the emails directly from my database mailing list(such as Access, SQL server) since my mailing list are not in Text or CSV format?
» I can not send more than 5 emails, why Mail communicator only sending 5 emails at a time?
» How to set up a re-curring consecutive (time period ) newsletter campaign?
» Can I send personalised attachments with my emails?

Assisted Support

Get help from our support professional. Support options for Dynamic Software™ could include phone or e-mail assistance.

»	Technical Support Our Technical staff is available to assist our valuable customers with any type of technical problem. We train our staff to guide each customer through their individual problem, until it is resolved.

»	Sales Inquiry Please let us know of should you have any question regarding Sales.

»	Registration Problem For any registration problems, or requests for a new registration code.

»	Lost your Registration Key? No problem! Please click here to retrieve your registration information.

»	Search Marketing Service Looking for a web based and online Search Engine Optimisation solution, Apex Reach is the professional SEO service division of Apex Pacific. Based in Sydney, Australia, we are specialising in search engine optimisation services that help you to get the most out of your website.

AUTOMATED BULK EMAIL MARKETING SOFTWARE, MAILING LIST MANAGEMENT SOFTWARE

Help & Support Solution Center

Frequently Asked Questions - Dynamic Mail Communicator™

Search Solution Center

Assisted Support