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Frequently Asked Questions - Dynamic Mail Communicator™

Q:How can I add all my Returned (un-deliverable or bounced back) Email Addresses into the default “Removed” file

To add the returned (un-deliverable or bounced back) email addresses onto the default "Removed" file please follow this process:

For Mail Communicator V3:

1. Go to Incoming Email tab.

2. Click on Remove Bounced back email and follow the wizard.

3. Check the Apply box to start the remove task straight away.

If you have setup the Remove Bounced back email settings properly, select the account from the drop down List and hit on the Get Msg button.

Note: the program has a default list where it keeps all the bounced back emails.
By default, it is located in : C:Program FilesDynamic Mail Communicator V3MailingListRemoved.dat

If you’re running Windows Vista, and you’re running the program as an "Administrator" the "Removed.dat" file is located in "C:Program FilesDynamic Mail Communicator V3MailingList"

If you are not running the program as the "Administrator" or are unsure, try locating the “error.log” file in “C:UsersApp DataLocalVirtual StoreProgram FilesDynamicMailingList”

If your “AppData” folder is hidden, follow these steps to display hidden files and folders:

1.Open Folder Option by going to your Task Bar at the bottom of your screen. Then clicking on the "Start" button>clicking "Control Panel">clicking "Appearance and Personalization">clicking "Folder Options".

2.Click the View tab.

3.Under Advanced settings, click Show hidden files and folders, and then click OK.

For Mail Communicator V2:

1. Click the “Mail Account” folder item on the Mail Communicator folder list.

2. Click a mail account on the mail account list.

3. Go to “Tools” item in the menu bar, and select “Get Returned Email Address” menu item.


Receiving Email FAQ

How do I get the bounced back emails from my email account?

Can I use Mail Communicator to Subscribe/Un-subscribe directly from the Database mailing list (such as Microsoft Access), or does my mailing list have to be a Text file?

I would like to download my emails automatically every half an hour, how can I do this in MailCommunicator?

My Mailbox contains thousands of emails. Is it possible to download only 300 emails at a time?

How can I delete my emails from the mail server and retrieve the emails through Mail Communicator at the same time?

How can I add all my Returned (un-deliverable or bounced back) Email Addresses into the default “Removed” file?

How to set up a DOUBLE OPT IN list?