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Frequently Asked Questions - Dynamic Mail Communicator™

Q:How do I check if my SMTP Mail server is correct or not

After entering the SMTP and POP server information into Mail Communicator, you can click on "Test Account Settings". If you have entered all your information correctly, the program will inform you that the Outgoing and Incoming test has been completed succesfully.

If you are having problems with the address of your Mail Server, you can also check this address through telnetting to the mail server.

Please go to "Start / Run" and type "cmd", this will open the command propt window. On this window type "telnet " then your mail server address (i.e. telnet mail.hotmail.com) and hit enter, if you can see a 220 response like the picture below, that means your SMTP mail server is correct, otherwise, you did not enter the correct SMTP mail server.

To find out your correct mail server, please contact to your ISP or network administrator.


General FAQ

What does it cost to purchase a second license?

Does Dynamic MailCommunicator support Exchange Server POP3?

Does Mail Communicator support the Email tracking feature?

When I try to verify emails, I always get a "time-out" error. Why does this happen?

How do I check if my SMTP Mail server is correct or not?

I have installed the software and run the program, but only the splash screen appears and the program itself doesnt launch. What is the problem?

How do I backup and restore my Mail Communicator Settings and Data?

Using Mail Communicator With a Firewall