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Frequently Asked Questions - Dynamic Submission

Q:How do I use Dynamic Submission with a firewall
A:

Dynamic Submission needs to connect to the internet to run, so some firewall or anti-virus software may affect the running of Dynamic Submission if they are not set up properly.

When you first run Dynamic Submission your firewall may trigger an alert asking you if you want to allow the program access to the internet. Click on "Please Allow", then check the box that says "Remember this setting" or "Always Allow".

If you are experiencing difficulties and connection problems please follow the instructions to add Dynamic Submission to the list of trusted programs in your firewall. Note: the exact steps may be different depending on your specific firewall program.

General instructions for all Firewalls

1. Go to the list of trusted/allowed programs Note: if you cannot find the list of trusted programs, it may be under "Settings"
2. Click "Add program"
3. Navigate to "C:/Program Files/Dynamic/Dynamic Submission" and select "ds.exe"
4. Make sure the program is set to "Allow" and it has "Full access"

Please see below for specific instructions for popular firewalls

Windows Firewall Configuration

Go to Control Panel > Security Centre > Windows Firewall > Allow a program through Windows Firewall

McAfee

Open Firewall > Click "Settings" > Add Program

Norton Internet Security

Network > Settings > Program Control > Configure > Add

Norton 360

PC Security > Firewall > Program Control > Add

Kaspersky Anti-Virus

Settings > Threats and Exclusions > Exclusions > Add > Check all Exclusions

  

Registration & Setup FAQ

What happens if I had a type error and accidentally used up all the domains in the Standard or Professional edition?


How do I transfer the software, the files and the logs of my first submission to another PC?


The search engines wonít update automatically. Why is that?


I have entered a proxy server, why do I still have problems with the connection?


Can I install Dynamic Submission on different computers?


I tried to register my details, but an error message is saying my registration code is invalid?


The program is saying my registration code is cancelled but I havenít cancelled it?


How do I use Dynamic Submission with a firewall?



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