Frequently Asked Questions - XGEN SEO

Q:	When I tried to create a new yahoo account or do the submission, the program launches the new window but it stays blank. What do I do

A:	This issue is related to the Internet Explorer browser. This problem happens randomly for some users only, especially if the users is using Internet Explorer version 8. The only solution at the moment is to restart the program and try again. Sometimes, you may need to re-start a few times to get it work.

General FAQ

	I’m experiencing some problems using XGen SEO, and your Support Team are asking for my log.dat file, where do I find this?

	Everytime I open XGENSEO I have to re-register to gain access to the program, how do I stop this from happening?

	When I tried to create a new yahoo account or do the submission, the program launches the new window but it stays blank. What do I do?

	If I wish to move the XGenSEO program from one computer to another, how do I backup My accounts?

	In the export report, not all of the URL’s are clickable. Why is this?

	How is xGen SEO any different from other similar programs?

	How long does it take for my pages to rank higher in Google using Xgen Seo?

	Can I reuse the Campaign and/or email to post another article or are they only good for 1 post?

	Does XGenSEO support proxy? Where is this located and how will this benefit me?

	My website is a non English website. Is it possible to create articles and submit it to article directories in my own language?

	Why would I want to create hundreds of social networking accounts and submit articles about my company to these sites and never check comments or update those accounts manually?

	What is the difference between the Standard, Professional, and Enterprise versions of XGen SEO?

	Does XGen SEO guarantee a top ranking on Google?

	For the Keyword Research Builder, we can have 50 keywords for the Standard edition. Is this overall or per account?

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