Agreement & Privacy Policy

Apex Pacific Pty Ltd has been doing business online since 1997. In order to demonstrate our firm's commitment to you, and protect your privacy, we'd like to share our policies on information gathering, customer privacy, security, returns, unsolicited email, and more.

1. Ordering Apex Software is 100% risk-free. Test our software for 30 days. If you don't like the full version, you'll get your money back.

2. Refund Policies: We offer a "no questions asked" 30 days money return policy on all our products (except PPC BidMax (Dynamic BidMaximizer) and Dynamic Site Stats). If you're not 100% satisfied, please let us know !

Refund Requirements

3. Billing and Invoicing

Invoices will be generated upon request only for clients who are on a subscription plan. Invoices can also be generated to once-off payment purchases upon request only. Invoices are sent at the end of each month via email as PDF formats. To request for invoices to be emailed to you for your payment charges please contact service@apexpacific.com.

4. Subscription for engine data update - Your initial purchase includes 12 months engine data update subscription. To continue using the software after that period you are required to purchase renewal subscription periodically on a yearly basis. Purchase the Engine Data Renewal here.

5. PPC BidMax / /Dynamic BidMaximizer Subscription
Please note that monthly subscription accounts are automatically renewed in advance, prior the end of each billing period. In the case of a yearly subscription you will be required to renew your subscription at the end of this period (that is 12 months).

Refund Subscription Policy:
We offer 14-days money back guarantee. That means, if you cancel within 14 days from the initial sign-up date, your credit card will be refunded 100% of the fee charged for the subscription. If you cancel after 14 days, you are not entitled for a refund. Please refer to the Cancellation Policy to terminate your account after 14 days from the initial sign-up date.

Cancellation Policy
To terminate your subscription you are required to give us notice, at least 5 business days prior to the billing date. For termination to take effect, you must submit your request through the online support form. Your account will be terminated on the last day of your latest billing cycle.

6. Your Personal Information: Our site uses forms for information requests and orders. Contact information from all forms (including name, address, email address, payment info, registration info etc.) is used to process and deliver orders and mail information about our company to our customers. At no time do we share any of this information with any other person or company. Any financial information our customers submit, such as credit card number and expiration date is used only to charge the customer for the products and services they are purchasing.

7. Information security and quality: We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and managerial procedures to maintain information that is accurate, current, and complete. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner. All secure orders are processed using SSL technology via secure server. All customer contact information including credit card number and name and address is guarded with the utmost security and discretion.

8. Unsolicited email: We do not use, nor do we condone the use of unsolicited bulk email. Validated complaints against our affiliates/associate/referral partner/dealer result in cancellation of their account(s). We take this issue very seriously. Please report any incidents of unsolicited email coming from or mentioning the Dynamic Software Products or our domains (apexpacific.com, submission2000.com, and edynamicsoft.com) to abuse@apexpacific.com for a prompt and personal reply. All matters will be investigated and dealt with promptly.

9. Subscribe/Unsubscribe: We offer a free e-newsletter, The Dynamic Internet Marketing E-Zine. We never rent this opt-in list of email addresses. We do however, offer sponsorship advertising in each issue and send special alerts and promotion / sale announcements to our subscribers from time to time. Subscribers may opt-out of receiving any future messages by sending an email message to: unsubscribe@dynamicinternetmarketing.com from the address which they subscribed.

10 . Business relationships: The Apex Pacific web site contains links to other Web sites. Apex Pacific Pty Ltd is not responsible for the privacy practices or the content of such Web sites.

11. Cookies: A cookie is an element of data that a Web site can send to your browser, which may then store it on your computer. Our web site uses cookies at links to various affiliate programs, to ensure proper commission tracking. We also use cookies or other technologies so that we can better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.