Please check our Frequently Asked Questions page before contacting our support team. If you cannot find your answer from the FAQ page, please enter your query here.
- This form will only be sent if a valid email address has been inserted in the 'email' box.
- Please provide your Name, Email address, Phone number and your Client ID (if you are a registered user). The Client ID# can be found in your Order Confirmation email when you registered the software.
- For other enquiries, please click here.
Please fill in all of the required items marked in * and provide as much extra information as possible.
- Please attach and send an "error.log" file to . This file can be found in the same directory of your application. For example, by default the error.log file for Submission v7.0 is in C:\program files\dynamic\dynamic submission v7\error.log.
- For problems regarding Mail Communicator please send us the "sendmail.log" file, which is located in the same directory of your application i.e.C:\program files\dynamic\mail communicator\logs\sendmail.log